My computer crashed on Saturday of this past Labor Day weekend. I called him on the phone at about 6pm and he told me to bring it by at 6:30 he texted my letting me know he was going to back up the hard drive before working on it to save my info. Sunday morning he texted me and informed me of the problem and how much it would be to fix it. Monday morning i got a text saying it was fixed. He is extremely professional, and very good at what he does I highly recommend you go to him for all your electronic fixes.